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PRIVACY POLICY

Contents

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  • SECTION 1: Purpose

  • SECTION 2: Data Protection Principles

  • SECTION 3: The kind of information we hold about you

  • SECTION 4: How is your Personal Data collected?

  • SECTION 5: How we use your Personal Data and our lawful bases

  • SECTION 6: Special Category Personal Data

  • SECTION 7: More specific details of how we may use your Personal Data

    • 7.1 Artificial Intelligence and digital tools​

  • SECTION 8: Change of purpose

  • SECTION 9: Data Sharing

    • 9.1 Service providers and processors

    • 9.2 Current or future group companies

    • 9.3 International transfers

    • 9.4 Payments and financial transactions

    • 9.5 Reviews and testimonials

    • 9.6 Advertising, referrals, affiliates and sponsored content

    • 9.7 Corporate transactions and business reorganisation

  • SECTION 10: Security

  • SECTION 11: Cookies

    • 11.1 Use of cookies by Eohma Ltd

    • 11.2 Managing your cookie choices

    • 11.3 More information about cookies

      • Strictly Necessary Cookies

      • Performance Cookies

      • Functionality Cookies

      • Targeting/Advertising Cookies

  • SECTION 12: Web Beacons and Monitoring Tracking Pixels

  • SECTION 13: Links

  • SECTION 14: Discussion Boards, course communities and public contributions

  • SECTION 15: Children’s Privacy

  • SECTION 16: Accuracy

  • SECTION 17: Retention

  • SECTION 18: Your rights in connection with Personal Data

    • 18.1 No fee usually required

    • 18.2 What we may need from you

    • 18.3 Right to withdraw consent

  • SECTION 19: Data protection complaints

  • SECTION 20: Changes to this Privacy Notice

  • SECTION 21: Contact information

 

SECTION 1: Purpose


Eohma Limited is committed to protecting the privacy and security of any Personal Data (defined in Section 3 below) it handles.

“EOHMA”, “we”, “us” or “our” means EOHMA Limited. Where EOHMA establishes or works through another entity in the future, we will identify the relevant entity and explain its role in processing Personal Data before or when that processing begins. We are committed to protecting the privacy of your Personal Data as you use this website. This Privacy Policy tells you how we protect and use information that we gather from you. This Privacy Notice explains how we collect and use Personal Data. It does not ordinarily rely upon your agreement to this Notice as the legal basis for processing your information. Where consent is required for a particular activity, we will request it separately and clearly. You should also read our Terms and Conditions to understand the general rules about your use of this website, and any additional terms that may apply when you access particular services or materials on certain areas of this website. 

 

This Privacy Notice describes how we collect and use Personal Data about visitors to our website, clients and potential clients, third party consultants and any other individuals whom we may collect Personal Data on in accordance with applicable UK data-protection legislation, including the UK GDPR and the Data Protection Act 2018. This Privacy Notice also applies, where relevant, to prospective, current and former employees, workers, freelancers and contractors. If EOHMA introduces a dedicated recruitment process, recruitment webpage or separate workforce privacy notice, the relevant privacy information will be provided when information is collected.

 

Eohma Limited is a “data controller”. This means that we are responsible for deciding how we hold and use Personal Data. We are required under data protection legislation to notify you of the information contained in this Privacy Notice. We may update this Notice at any time.


SECTION 2: Data Protection Principles 

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We comply with applicable UK data-protection legislation, including the UK GDPR and the Data Protection Act 2018. This says that the Personal Data we hold must be:

 

1. Used lawfully, fairly and in a transparent way.

2. Collected only for valid purposes that we have clearly explained to you and not used in any way that is incompatible with those purposes.

3. Relevant to the purposes we have told you about and limited only to those purposes.

4. Accurate and kept up to date.

5. Kept only as long as necessary for the purposes we have told you about.

6. Kept securely.

 

SECTION 3: The kind of information we hold about you 

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Personal Data means any information about an individual from which that person can be identified. It does not include data where the identity has been removed (anonymous data).

We may collect, use, store and transfer different kinds of Personal Data about you which we have grouped together as follows:

  •     Identity Data includes first name, last name, country of residence, company, and job title.

  •     Contact Data includes address, email address and telephone numbers.

  •     Professional and Recruitment Data may include your occupation, company, role, curriculum vitae, qualifications, professional registrations, experience and information concerning your suitability to provide services or work with EOHMA. Where relevant to a specific recruitment exercise, it may also include salary expectations and information concerning your eligibility to work in the United Kingdom.

  •     Usage Data includes information about how you use our website.

  •     Technical Data includes internet protocol (IP) address, your login data, browser type and version, time zone setting and location, browser plug-in types and versions, operating system and platform and other technology on the devices you use to access this website.

  •     Marketing and Communications Data includes your preferences in receiving marketing from us and our third parties and your communication preferences.

  • Project Data includes property addresses, project briefs, drawings, specifications, surveys, photographs, planning and Building Regulations information, decisions, approvals and project correspondence.

  • Financial and Transaction Data includes invoicing information, payment status, transaction references, fee information and limited financial information relevant to providing or purchasing services.

  • Communications Data includes correspondence, meeting notes, messages, enquiries, instructions, feedback and records of decisions.

  • Image, Audio and Recording Data may include site and project photographs, video, meeting recordings, transcripts and images provided to or created for EOHMA.

 

Depending upon the nature of our relationship with you, we may occasionally need to collect identification documents or more sensitive categories of Personal Data. We will only collect such information where it is genuinely necessary for a defined purpose and where an appropriate lawful basis and, where required, an additional condition for processing apply.

 

This may include:

 

  • identification or right-to-work information where EOHMA undertakes recruitment or engages workers;

  • accessibility or health information relevant to providing services, attending a site or meeting individual requirements;

  • dietary, religious or accessibility information relevant to an event or activity; and

  • information concerning criminal convictions only where this is legally permitted and genuinely necessary for a specific role or activity.

We do not collect these categories routinely from ordinary website visitors or architectural clients.  The Personal Data we may collect varies depending upon how it is collected and for what purpose. More specific details are set out below. 

 

SECTION 4: How is your Personal Data collected? 

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Personal Data may be collected in the following ways: 

 

1. Through information collected by cookies when you use our website.

When you visit www.eohma.com we may send a ‘cookie’ to your computer. This is a small data file stored by your computer to help improve functionality or tailor information to provide visitors with more relevant pages. For further information about the cookies and similar technologies used on our website, please see Sections 11 and 12 below.​

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2. Through information automatically recorded when you use our IT systems, so that the systems can run effectively and we can ensure they are not being misused.

 

3. Direct interactions – where you provide information by filling in forms or corresponding with us by post, phone, email or otherwise. This includes Personal Data you provide when you:

  • complete an online form to subscribe to our mailing list;

  • make a business enquiry by email, telephone or another communication method;

  • enter into a working relationship with us; or

  • enquire about, register for, purchase or participate in any courses, digital resources, membership or community services that EOHMA may introduce; or

  • enquire about, propose, fund, invest in or otherwise participate in property or land-development projects, site-finding opportunities, planning-led development, joint ventures or related activities undertaken or promoted by EOHMA.

 

Where EOHMA introduces a new service or facility, we will provide any additional privacy information required when or before the relevant Personal Data is collected.​

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4. Third parties or publicly available sources. For example, we may receive Personal Data from consultants, contractors, clients, professional advisers, public authorities or other project participants. This may include a consultant’s CV or professional information provided by their employer so that we can assess their suitability for a project or include them in a bid.

 

SECTION 5: How we use your Personal Data and our lawful bases

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We will only use your Personal Data where we have a lawful basis to do so. The lawful basis will depend upon the purpose for which the information is being used.

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We may process your Personal Data where:

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  1. It is necessary to perform a contract with you, or to take steps at your request before entering into a contract. This may include responding to an enquiry, preparing a proposal, providing architectural or related services, administering a purchase or delivering a course, resource or other service.

  2. It is necessary to comply with a legal obligation. This may include complying with tax, accounting, employment, professional, regulatory, planning, Building Regulations, health and safety or other applicable legal requirements.

  3. It is necessary for our legitimate interests or those of a third party, provided that those interests are not overridden by your rights and interests. This may include operating and improving EOHMA’s business and services, managing projects and professional relationships, maintaining records, protecting our systems, responding to enquiries, establishing or defending legal claims and undertaking proportionate business development.

  4. You have given consent. We may rely upon consent where appropriate, including for certain marketing communications, optional cookies or tracking technologies, the publication of identifiable project material, or another activity for which consent is required. You may withdraw your consent at any time.

  5. It is necessary to protect someone’s vital interests, in the limited circumstances where this basis is applicable.

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We may use Personal Data to:

  • provide and administer architectural, design, Principal Designer and related professional services;

  • communicate with clients, prospective clients, consultants, contractors, suppliers and other project participants;

  • prepare and administer appointments, proposals, invoices, payments and business records;

  • manage planning, Building Regulations, health and safety and other professional or regulatory processes;

  • operate, secure, analyse and improve our website, systems and services;

  • provide information about EOHMA’s services, resources, projects and activities where we are legally permitted to do so;

  • administer courses, digital resources, online accounts, membership or community services where these are introduced;

  • assess or administer recruitment, employment, freelance or consultancy arrangements;

  • administer property or land-development activities, site-finding opportunities, joint ventures, investment-related enquiries or similar activities where these are undertaken by EOHMA; and

  • establish, exercise or defend legal claims and protect EOHMA’s legal and commercial interests.

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Where consent is required for electronic marketing, optional cookies, advertising or tracking technologies, we will request it separately. You may opt out of marketing communications at any time.  Additional requirements apply where we process special-category or criminal-conviction information, as explained in Section 6.

 

SECTION 6: Special Category Personal Data 

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Special Categories of sensitive Personal Data require higher levels of protection and we will need to have further justification for collecting, storing and using this type of Personal Data, such as:

1. In limited circumstances, with your explicit written consent.

2. Where it is necessary for us to meet legal obligations.

3. Where it is necessary for reasons of public interest.

4. Where it is needed on health grounds, subject to appropriate confidentiality safeguards. 

5. Where it is needed for legal claims.

6. Where it is needed to protect your interests (or someone else’s interests) and you are not capable of giving your consent, or where you have already made the information public.

 

It is unlikely that we will need to collect or process Special Categories of sensitive Personal Data. Where we do need to, we will notify you and (where required) obtain your consent to the processing.

 

SECTION 7: More specific details of how we may use your Personal Data 

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We have set out in the table below details of the type of data we may collect (by reference to the groups described in Section 3 above), the ways we may use your Personal Data, and which of the legal bases we rely on to do so. We have also identified what our legitimate interests are where appropriate.

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7.1 Artificial Intelligence and digital tools

We may use appropriately selected artificial intelligence and other digital tools to assist with administrative, research, communication, transcription, visualisation and content-development tasks. Where these activities involve Personal Data, we will seek to limit the information used to what is reasonably necessary and will apply appropriate security, confidentiality and data-protection measures. These tools do not replace professional judgement. EOHMA retains human oversight of material professional, design, regulatory and client-facing decisions and does not rely solely upon artificial intelligence to make decisions that produce legal or similarly significant effects concerning individuals. Relevant providers may process Personal Data on our behalf or, depending upon the service and circumstances, as separate data controllers. Further information about service providers, data sharing and international transfers is provided in Section 9.

SECTION 8: Change of purpose


We will only use your Personal Data for the purposes for which we collected it, unless we reasonably consider that we need to use it for another reason and that reason is compatible with the original purpose.

 

Occasionally we may use Personal Data to send you updates about our business or invites to events. If you prefer not to receive promotional material from Eohma email us at info@eohma.com and put “unsubscribe” in the subject line together with the name of the publication you wish to unsubscribe from. 

 

Please note that we may process your Personal Data without your knowledge or consent where this is required or permitted by law.


SECTION 9: Data Sharing 

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We may share Personal Data where this is reasonably necessary to provide our services, administer our relationship with you, operate our business, pursue a legitimate business interest, comply with a legal obligation or establish, exercise or defend legal claims.

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Depending upon the nature of our relationship with you, Personal Data may be shared with:

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  • architects, designers, surveyors, engineers, planning consultants, energy assessors, building-control bodies and other project consultants;

  • contractors, specialist subcontractors, suppliers and other project participants;

  • local planning authorities, building-control bodies, government departments, statutory authorities and regulators;

  • professional advisers, including solicitors, accountants, insurers, insurance brokers and auditors;

  • providers of email, cloud storage, project-management, accounting, payment, website, communication, transcription, artificial-intelligence and other digital services;

  • clients, prospective clients or collaborating consultants where professional information, such as a curriculum vitae, is being used for a bid, appointment, competence assessment or project team;

  • referral businesses or professional contacts where you have requested or agreed to an introduction;

  • prospective parties to a property or land-development project, investment opportunity, joint venture or related activity, where EOHMA undertakes such activities and the disclosure is necessary and lawful; and

  • law-enforcement bodies, courts, regulators or other parties where disclosure is required or permitted by law.

 

We will only share the Personal Data reasonably necessary for the relevant purpose. Where appropriate, we will inform you of the proposed recipient and purpose before making a disclosure.

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9.1 Service providers and processors

Some organisations process Personal Data on our behalf when providing services to EOHMA. Where an organisation acts as our processor, we require it to process Personal Data only on documented instructions, maintain appropriate security measures and comply with applicable data-protection requirements.  Some recipients, including professional advisers, statutory authorities, payment providers and independently appointed project consultants, may act as separate data controllers. They are responsible for their own processing and may provide their own privacy information.

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9.2 Current or future group companies

EOHMA Limited may establish or become part of a group of related companies, including property-development, investment, educational or other associated businesses. If this occurs, we may share Personal Data with another entity within that group where the sharing is necessary to provide or administer services, manage a project or opportunity, operate the group, comply with a legal obligation or pursue another lawful purpose. Before such sharing begins, we will identify the relevant entity’s role, establish an appropriate lawful basis and put suitable data-protection arrangements in place. Where required, we will update this Privacy Notice or provide additional privacy information. References in this Privacy Notice to an EOHMA group or related entity apply only if and when such an entity has been legally established or formally engaged.

 

9.3 International transfers

Some of EOHMA’s service providers, including cloud, communication, website, artificial-intelligence and other digital-service providers, may process Personal Data outside the United Kingdom. We may also work with overseas consultants, suppliers or project participants where relevant to a particular service or project. Where Personal Data is transferred internationally, we will take reasonable steps to ensure that the transfer complies with applicable UK data-protection legislation. This may include relying upon UK adequacy regulations, approved contractual safeguards or another legally recognised transfer mechanism. You may contact info@eohma.com to request further information about the safeguards applying to a particular transfer.

 

9.4 Payments and financial transactions

Where EOHMA accepts electronic or online payments, relevant payment and transaction information may be processed by banks, payment-service providers, accounting platforms or other financial-service providers. Those providers may process certain information as independent controllers under their own privacy notices. EOHMA will only collect and retain the payment and transaction information reasonably required to administer the transaction, maintain financial records and comply with its legal obligations.  If EOHMA introduces investment, escrow or other specialist financial arrangements in connection with property, land-development or joint-venture activities, we will provide additional privacy information before Personal Data is collected or disclosed for that purpose.

 

9.5 Reviews and testimonials

EOHMA may invite clients, customers or other participants to provide reviews, testimonials or feedback. We will explain how an identifiable review or testimonial may be used and obtain any permission required before publishing it.  Reviews may be collected or displayed through EOHMA’s website or through third-party platforms such as Google, Houzz, Facebook, Instagram, LinkedIn or other relevant services. Information submitted directly to a third-party platform will also be processed in accordance with that platform’s privacy notice. If EOHMA introduces a dedicated review application or facility, we will update this Privacy Notice or provide relevant privacy information when that facility is introduced.

 

9.6 Advertising, referrals, affiliates and sponsored content

EOHMA may use referrals, online advertising, affiliate links, sponsored content or promotional partnerships.  Where a client requests or agrees to an introduction, we may share the minimum information necessary with the named referral business or professional. We will disclose any commission, referral fee or other commercial benefit where required.  If advertising, affiliate or promotional activities involve tracking, sharing or otherwise processing Personal Data, we will provide appropriate information and obtain consent where required before activating the relevant non-essential technology.  Third-party advertising and social-media platforms may process information as separate controllers under their own privacy notices.

 

9.7 Corporate transactions and business reorganisation

EOHMA does not sell Personal Data as a commercial product. If EOHMA Limited or any relevant part of its business is reorganised, transferred, merged, acquired or sold, Personal Data may be disclosed to professional advisers, prospective parties and the resulting organisation where necessary for evaluating, negotiating or completing the transaction.  Any disclosure will be limited to what is reasonably necessary, subject to appropriate confidentiality and security measures, and undertaken in accordance with applicable data-protection legislation.

 

SECTION 10: Security 

 

We have implemented generally accepted standards of technology and operational security in order to protect personally-identifiable information from loss, misuse, alteration, or destruction. Only authorised personnel and third party vendors have access to your personal information, and these employees and vendors are required to treat this information as confidential. Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your Personal Data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. 

 

 

SECTION 11: Cookies 

Cookies are text files containing small amounts of information which are downloaded to your device when you visit a website. Cookies are then sent back to the originating website on each subsequent visit, or to another website that recognises that cookie. Cookies are useful because they allow a website to recognise a user’s device. The cookies used by the website may change as EOHMA introduces new facilities, such as online booking, course access, customer accounts, payments, embedded media or advertising. The cookie notice and consent controls will be updated when any such facility is introduced. References in this Privacy Notice to possible categories of cookies do not mean that every category is currently active. You can find more information about cookies at: www.allaboutcookies.org.

 

Cookies do lots of different jobs, like letting you navigate between pages efficiently, remembering your preferences, and generally improve the user experience. They can also help to ensure that adverts you see online are more relevant to you and your interests.

 

 

11.1 Use of cookies by Eohma Limited

Within this website cookies are used to facilitate features and functions 

which improve your browsing experience. They are also used to measure the performance of the site and the ways in which visitors navigate their way around. The below information details the cookies we use, how to prevent these being written and the impact of doing so on your browsing experience. 

 

Third-party service providers may place or access cookies and similar technologies through our website where they provide services such as website hosting, security, analytics, embedded content, online booking or other website functionality.  Where EOHMA uses analytics services, information may be collected about how visitors use the website to help us understand website performance and improve its content and operation. We will not describe this information as anonymous unless it has genuinely been anonymised so that individuals cannot reasonably be identified.  If EOHMA introduces registered accounts, membership, course or community facilities, third-party providers may use cookies or similar technologies to provide, manage and secure those services.  If EOHMA introduces email analytics, advertising, remarketing, affiliate tracking or other non-essential technologies, we will update our cookie information and obtain consent where required before those technologies are activated. Third-party providers may process information in accordance with their own privacy notices where they act as separate data controllers.

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11.2 Managing your cookie choices

Where our website uses non-essential cookies or similar technologies, you may accept, reject or manage them through the cookie controls displayed on the website. You may subsequently change or withdraw your choices through the available cookie settings.

You can also manage cookies through your browser settings. Blocking certain cookies may affect some website functions, but refusing non-essential cookies should not prevent access to the principal content of the website.  Further information about managing cookies is available at www.allaboutcookies.org.

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11.3 More information about cookies 

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There are four main types of cookies used by websites. These categories are described below, based on the information published in the International Chamber of Commerce Cookie Guide.

 

Strictly Necessary Cookies – Enable services you have specifically asked for.

These cookies are essential in order to enable you to move around the website and use its features, such as accessing secure areas of the website. Without these cookies the services you have asked for, like shopping baskets or e-billing, cannot be provided.

 

Performance and Analytics Cookies - Help us understand how visitors use the website, identify technical issues and improve its content and performance. Depending upon the technology used, this information may include online identifiers and other Personal Data. These cookies will only be used where permitted by law and, where required, after consent has been obtained.

 

Functionality Cookies – Remember choices you make to improve your experience.

These cookies allow the website to remember choices you make (such as your user name, language or the region you are in) and provide enhanced, more personal features. For instance, a website may be able to provide you with local weather reports or traffic news by storing in a cookie the region in which you are currently located. These cookies can also be used to remember changes you have made to text size, fonts and other parts of web pages that you can customise. They may also be used to provide services you have asked for such as watching a video or commenting on a blog. The information these cookies collect may be anonymised and they cannot track your browsing activity on other websites.

 

Targeting and Advertising Cookies - may be used to measure advertising, limit repeated advertisements or provide content and advertising considered relevant to a user’s interests. These cookies may involve sharing online identifiers or website-interaction information with advertising or social-media providers. EOHMA will not activate these technologies unless an appropriate lawful basis exists and any consent required by law has been obtained.

 

SECTION 12: Web Beacons (Monitoring Tracking Pixels) 

 

Web beacons, tracking pixels and similar technologies are small electronic tools that can record when a webpage, email or digital communication is viewed or interacted with. Depending upon how they are configured, they may collect information such as a device or browser type, IP address, the date and time of an interaction, pages visited, links selected and whether an email was opened.

EOHMA may use these technologies where they form part of our website, email communications, analytics or future advertising activities. The technologies currently used will be identified through our cookie notice or consent controls where required.

 

We may use these technologies to:

  • understand how visitors use and navigate our website;

  • measure website and content performance;

  • identify technical problems and improve website functionality;

  • understand whether communications have been received or interacted with;

  • measure the effectiveness of campaigns or promotional content; and

  • support advertising, remarketing or affiliate activities if these are introduced in the future.

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Some technologies may be provided by third parties, such as website-hosting, analytics, email, advertising or social-media providers. Depending upon the circumstances, those providers may process information on EOHMA’s behalf or as separate data controllers under their own privacy notices.  Before introducing or activating any non-essential analytics, email-measurement, advertising, remarketing or affiliate-tracking technology, we will assess the applicable privacy requirements, update the relevant privacy and cookie information and obtain consent where required.  Where consent is required, the relevant technology will not be activated until consent has been provided. You may withhold or withdraw consent through the website’s cookie controls or by adjusting the relevant settings. Withdrawing consent will not affect the lawfulness of processing undertaken before consent was withdrawn.  The specific technologies used by our website may change as EOHMA introduces new website functions, courses, membership facilities, online services, advertising or other activities. We will update our cookie information and consent controls to reflect material changes.

 

SECTION 13: Links

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This site contains links to other sites that provide information that we consider to be interesting. Eohma Ltd  is not responsible for the privacy practices or the content of such web sites.

 

SECTION 14: Discussion Boards, course communities and public contributions

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EOHMA does not currently provide a public discussion board through this website. If EOHMA introduces a course community, members’ area, discussion forum or similar interactive facility, participants will be informed about how their information and contributions will be used before they participate.  Information posted in a public or group forum may be visible to other participants and, depending upon the facility, may become publicly available. Participants should not post confidential, sensitive or third-party information unless they are authorised to do so. Any such facility will be governed by appropriate privacy information, community rules and terms of use.

 

SECTION 15: Children’s Privacy

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EOHMA’s website and ordinary commercial services are not directed at children, and we do not knowingly collect Personal Data directly from children through the website without an appropriate reason and lawful basis.  Information about children may occasionally arise in connection with a residential design project, accessibility requirements, project photography or another service provided to an adult client. In those circumstances, we will only use the information where it is relevant and necessary, and we will take particular care to protect the child’s privacy.  If EOHMA introduces educational courses, events, competitions or other activities intended for children or young people, we will carry out an appropriate data-protection assessment and provide specific privacy information before collecting their Personal Data. Parental or guardian involvement will be obtained where legally required or otherwise appropriate.


SECTION 16: Accuracy
We want to make sure that your Personal Data is accurate and up to date. Please contact us if any information we are using is not accurate or up to date.

 

SECTION 17: Retention 

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We will only retain your Personal Data for as long as necessary to fulfil the purposes for which we collected it or for the purposes of satisfying any legal, accounting, or reporting requirements. 

To determine the appropriate retention period for personal data, we consider the amount, nature, and sensitivity of the Personal Data, the potential risk of harm from unauthorised use or disclosure of your Personal Data, the purposes for which we process your Personal Data and whether we can achieve those purposes through other means, and the applicable legal requirements. 

In some circumstances, we may anonymise your Personal Data so that it can no longer be associated with you, in which case we may use such information without further notice to you.

 

SECTION 18: Your Rights in Connection with Personal Data 

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Under certain circumstances, by law you have the right to:

  • Request access to your Personal Data (commonly known as a “subject access request”). This enables you to receive a copy of the Personal Data we hold about you and to check that we are processing it lawfully. To make a request, please contact us at info@eohma.com. Requests may be made verbally or in writing and do not need to use any particular wording.

  • Request correction of the Personal Data that we hold about you. This enables you to have any incomplete or inaccurate information we hold about you corrected.

  • Request erasure of your Personal Data. This enables you to ask us to delete Personal Data where there is no lawful reason for us to continue processing it. This right is subject to legal exceptions, including where information must be retained to comply with a legal obligation or to establish, exercise or defend legal claims.

  • Object to processing. You may object where we rely upon legitimate interests and your particular circumstances give you grounds to challenge the processing. You may object to direct marketing at any time.

  • Request the restriction of processing of your Personal Data. This enables you to ask us to suspend the processing of Personal Data about you, for example if you want us to establish its accuracy or the reason for processing it.

  • Request the transfer of your Personal Data. In certain circumstances, you may ask us to provide Personal Data that you supplied to us in a structured, commonly used and machine-readable format, or to transfer it to another organisation where technically feasible.

  • Rights relating to automated decision-making. You have rights in relation to certain decisions made solely by automated means that produce legal or similarly significant effects. EOHMA does not currently make material professional or client-facing decisions solely through automated processing.​

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If you want to review, verify, correct or request erasure of your Personal Data, object to the processing of your Personal Data, or request that we transfer a copy of your Personal Data to another party, please contact info@eohma.com.

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18.1 No fee usually required 

You will not have to pay a fee to access your Personal Data (or to exercise any of the other rights). However, we may charge a reasonable fee if your request for access is clearly unfounded or excessive. Alternatively, we may refuse to comply with the request in such circumstances.

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18.2 What we may need from you 

We may need to request specific information from you to help us confirm your identity and ensure your right to access the information (or to exercise any of your other rights). This is another appropriate security measure to ensure that Personal Data is not disclosed to any person who has no right to receive it.

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18.3 Right to withdraw consent 

In the limited circumstances where you may have provided your consent to the collection, processing and transfer of your Personal Data for a specific purpose, you have the right to withdraw your consent for that specific processing at any time. To withdraw your consent, please contact info@eohma.com or use any unsubscribe link in any email newsletter that you receive. Once we have received notification that you have withdrawn your consent, we will no longer process your information for the purpose or purposes you originally agreed to, unless we have another legitimate basis for doing so in law.

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SECTION 19: Data protection complaints

If you have concerns about how EOHMA Ltd collects or uses your personal information, please contact us at info@eohma.com, marking your correspondence “Data Protection Complaint”. Please provide your name, contact details and sufficient information for us to understand and investigate your concern. We will acknowledge your complaint within 30 days and investigate it without undue delay. Where appropriate, we will keep you informed of the progress of our investigation and explain the outcome.

You also have the right to complain to the Information Commissioner’s Office. We would appreciate the opportunity to address your concerns first, but you are not required to contact us before approaching the ICO.

 

SECTION 20: Changes to this Privacy Notice 

We reserve the right to update this Privacy Notice at any time, and we will provide you with a new Privacy Notice when we make any substantial updates. We may also notify you in other ways from time to time about the processing of your Personal Data. 

If you have any questions about this Privacy Notice, please contact info@eohma.com.

 

SECTION 21: Contact Information

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EOHMA Limited is the controller responsible for the Personal Data described in this Privacy Notice.

EOHMA Limited
Company number: 10840536
Piccadilly Business Centre
Blackett Street
Manchester
M12 6AE
Email: info@eohma.com

Please use the subject heading “Data Protection Enquiry” where your correspondence concerns your Personal Data.

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