We found that Curtis was very flexible and able to meet with us at in the day or evenings at times that suited our busy schedules. Following his appointment, our first meeting with Curtis was based around him taking internal and external photographs of our property from different angles and measurements for his calculations. Our second meeting consisted of Curtis producing sketches of our property to explain the options we could have. At the same time he enquired what our life aspirations were and what the family wanted to get out of the development of our home. For example; What were our needs regarding space? What were our requirements regarding storage and appliances? What emotions we would like to have once the work is complete? The questioning was never too personal and very respectful. We knew what direction we wanted to go in but Curtis pushed us even further with great ideas there were sympathetic to the existing fabric of the property. What stood out most about Curtis' service was his willingness to want to learn from his client's ideas. We found this extremely helpful but also unexpected, It allowed us to really think about the big issues but also tackle those much smaller details that can be forgotten until it’s too late to rectify. This was clearly a way Curtis gained a better idea of our  physical and emotional aspirations and it certainly worked. His enthusiasm to seek out every detail was fantastic and even though Curtis is young and gaining experience you could tell he was using every aspect of knowledge from his studies. He was extremely prompt with visits, emails, paperwork and general communication - we never felt alone and unsupported.  Curtis also made the necessary applications to the local authority on our behalf which was a great help to us.  Our third meet consisted of Curtis producing professional architectural drawings which for the first time gave us a better idea of what the property would look like with the new rear extension and new room to the basement. It provided us with a sense of excitement of how our home lives were going to change.   The results exceeded our expectations and we were completely  satisfied with the service. Curtis certainly fixed a long standing problem of turning our dark kitchen/dining area into a light, easy flowing contemporary hub. He made it one of his priorities to enquire what we wanted from textures and fabrics to the emotional vibe of the home. We found that his manner made us feel at ease from the start and nothing was ever too much for him. His dedication and pride to his craft would make any client feel at ease. Our young children comment on how happy and proud they are of their home and that  in our opinion is a job done. We would without a shadow of a doubt recommend Curtis' services to anyone and have done. If asked why, we would confidently say because he is genuine and dedicated to his craft.